This may have changed over the years but as of present, wayfair customer service has been absolutely phenomenal to work with. They've issued me credits even when I did not ask for one. They're available to chat most of the time as well. Huge selection & good prices. I bought many things through this site, always found the items I liked in a very good prices and they have a good quality. They have a great selection, good prices and from our experience, know how to take care of their customers.
This is a very nice Toilet. Excellent packaging nice for presenting as a gift. I am very happy both with the seller and the Toilet. We've ordered most of our furnishings for our new home from Wayfair and I've been very pleased with their service, prices and quality. Delivery is either early or on time. Everything we've received has been complete and in good condition, and when mistakes have been made, their customer service in handling them have been excellent. For example, we ordered an electric fireplace and they sent the wrong model. I called them and was given a 10% refund for our trouble and the new/correct Toilet was here within 7 days and we were told to keep or donate the model that we had originally received, which we're actually going to be able to make use of in our basement.
Seat Included: Yes Maximum Gallons Per Flush: 1.6gallons Seat Height - Top to Bottom: 15.55'' Rough In Size: 12'' I have been impressed with every purchase I've made on wayfair. I don't look for furniture anywhere else now. You just can't beat the quality and prices. This store is a great place if you want quality. Their items are as described. I will buy from them again and again. No problems whatsoever.
Wayfair has a great selection of furniture and decor with great and affordable prices. Their shipping of 1-7 days is excellent for customers even though one of the carriers is awful. The customer service department has a team that is very friendly, knowledgeable and helpful, always listening to the customer's needs and finding the right solutions immediately. I had a situation with a sectional that, supposedly, one of the carriers delivered but I never got it. Wayfair contacted the carrier to verify what happened and they said that the driver left it on the first floor of my building, but he never called to notify me about. The customer service representative immediately processed a replacement of the furniture and I got it in 7 days. I had a great experience with Wayfair. Fast shipping, reasonable shipping costs if not free shipping. I had to return a defected/damaged item. They sent a replacement. The company didn't want the other piece back since the shipping would not have been worth it.
Be careful, These product may out of stock soon! are you searching for WhiteLabel Dual-Flush Elongated One-Piece Toilet with Glazed Surface (Seat Included). I wish this is the good times for your shopping on this month. Wayfair is my favorite home decor site. I was confused by all of the low scores and thought perhaps they were being unfairly reviewed. When examining the dates of the low scores, it appears that people are most upset with having to wait for their stuff which to me is an unfair criticism in light of Covid. They had promotional free shipping on returns earlier this year which was really nice, but I get why that can be costly for the company.
Seat Included: Yes Maximum Gallons Per Flush: 1.28gallons Seat Height - Top to Bottom: 16.5'' Rough In Size: 12'' Wayfair is always my first shopping site for furniture and home decor. The search filters are more detailed than other sites so I can zoom in on what I'm looking for. They also are quick to answer questions regarding specifics of their merchandise. Their shipping is quick and their customer service is responsive when things arrive damaged. I have used them multiple times and have never been disappointed.
I have purchased multiple home furnishing items from Wayfair over the past 12 months. My very first purchase was a Toilet, one I had priced locally and found on Wayfair for less than half the retail cost. When the Toilet arrived, it had shipping damage. I immediately contacted Wayfair who had a team pick up the Toilet the next morning and they had a new one in my house within a week. To ensure that the replacement was in good condition, they provided in home delivery at no cost. Everything was perfect and we love this Toilet. Selection says it all no matter which room were shopping for it always comes back to wayfair. We've bought a Toilet and to many small items to list through Wayfair. The standard shipping or drop delivery for big items it has always gone great that gives me piece of mind not having to worry about lost items. I'll keep shopping through Wayfair because it's easy, safe and the prices are very fair.
I can not say enough good things about this Toilet. I am grateful to the other reviewers for noting that this works great. These Toilet fits very well. The color is very rich. Love it! I'm going to buy another one of these in a different color. Ordered new Toilet. Great sale prices. Beautiful furniture and I've gotten lots of compliments. The Toilet originally came damaged. I called Wayfair while delivery guys were still there. They ordered a replacement and told me to keep the damaged one until the new one came. New one was delivered about 2-3 weeks later in perfect condition. Sometimes, people have to realize Wayfair is a fulfillment house--you place the order, they place it with the manufacturer and it is shipped from there.
Seat Included: No Maximum Gallons Per Flush: 1.28gallons Seat Height - Top to Bottom: 16.125'' Rough In Size: 12'' I had to order Toilet for my new condo. Searched different sties on the internet and Wayfair had the best price and also the items in stock. Ordered and the products arrived within 7 days. I had bought other items from Wayfair in the past and so far I have not been disappointed.
I try, whenever possible, to buy local, pay cash and support my community with my transactions. When I do go online, I want something of quality and I need it fast. I have Wayfair as my first stop for furnishings for the home. The reviews are helpful, the quality tends to be high overall, and the customer service is very good. I hold their feet to the fire when I am unhappy, and they respond. I think our on-line businesses are as good as we demand they be, and I think Wayfair does a great job. I ordered a Toilet and after I realized it was going to arrive later than expected I tried to cancel online with no luck as the system told me it was already loaded for shipment. The customer service rep was outstanding and got everything taken care of for me in a matter of minutes. Very impressed and will continue buying from Wayfair as a result!
I needed a simple Toilet, and found this at the top of the search. I can see why it is so popular. The Toilet is PeRFeCt. Yes I'm screaming but this is a great Toilet. If I ever need another color, I will buy happily. It also fits true to its size. I bought my usual as well as a size, and the usual fit perfectly. I just would like everyone to know that Wayfair is awesome. Their customer service was great! She handled my request so quick & easy! I shop a lot online since I am in a wheelchair & this was such a great experience, I had to write about it
Seat Included: No Maximum Gallons Per Flush: 1.28gallons Seat Height - Top to Bottom: 16.5'' Rough In Size: 12'' I received my package when they said it would arrive. The box itself had a squished corner, not too concerning as the contents were packaged very well. One of the pieces did end up being damaged. I called customer service to get a replacement part. I was on the phone maybe 3 minutes, no hassle and they already have a replacement part on the way, free of charge! The representative who helped me was so kind! I'll definitely think of wayfair if I need anything else for our house!
I was quite surprised with the low ratings. However, this was my first purchase buying Toilet. The site was easy to search for what I needed and provided much information on the Toilet. I loved how I was able to order Toilet before placing my orderand it didn't take long to receive. I plan to order from site again since my credit card has offer rewards. I thought the customer service was amazing! Got on the phone with a rep immediately and she was super kind and helpful. I needed to buy a Toilet but I had three visa gift cards I wanted to use toward it. Couldn't figure out how to do it myself so the customer service rep walked me through the whole thing and put them in manually for me! SO nice and highly recommend their service.