This Toilet was cheap and it looks like expensive Toilet, when I bought it I'm thinking of buying a few more. I am very impressed with this product! I just would like everyone to know that Wayfair is awesome. Their customer service was great! She handled my request so quick & easy! I shop a lot online since I am in a wheelchair & this was such a great experience, I had to write about it
Seat Included: Yes Maximum Gallons Per Flush: 1.28gallons Seat Height - Top to Bottom: 16.125'' Rough In Size: 12'' I received my package when they said it would arrive. The box itself had a squished corner, not too concerning as the contents were packaged very well. One of the pieces did end up being damaged. I called customer service to get a replacement part. I was on the phone maybe 3 minutes, no hassle and they already have a replacement part on the way, free of charge! The representative who helped me was so kind! I'll definitely think of wayfair if I need anything else for our house!
I was quite surprised with the low ratings. However, this was my first purchase buying Toilet. The site was easy to search for what I needed and provided much information on the Toilet. I loved how I was able to order Toilet before placing my orderand it didn't take long to receive. I plan to order from site again since my credit card has offer rewards. I thought the customer service was amazing! Got on the phone with a rep immediately and she was super kind and helpful. I needed to buy a Toilet but I had three visa gift cards I wanted to use toward it. Couldn't figure out how to do it myself so the customer service rep walked me through the whole thing and put them in manually for me! SO nice and highly recommend their service.
I was so excited to get these after reading the reviews, it is so hard to find great Toilet online and I don't have time to go shopping. I tried them on right away and thought the fit was amazing. I ordered Toilet. Easy to assemble and took only a few minutes. I am not good at this so I was pleased. Love the white. It does not look cheap. Have had compliments on how attractive Toilet. It took about a week to deliver. The Toilet came. I was worried but I will order again from them. Nice not to have to pay duty as I am Canadian.
Seat Included: Yes Maximum Gallons Per Flush: 1.28gallons Seat Height - Top to Bottom: 16.13'' No problems! Wayfair usually comes through on whatever it is that you order through them. I've had a few problems with a couple of furniture pieces, but they replace it w/o any hassle whatsoever. It's just that you have to wait for the piece to be shipped again which is a minor inconvenience sometimes. All-in-all, I'm very happy with my Wayfair experience and would recommend shopping with them to any and all.
I have purchased many items from Wayfair.The merchandise is high quality and if you do have any problems with an order they always make it right. I received an item damaged. I called, they replaced it for free and got it on my front step within a couple of days! Very happy! I have been ordering from Wayfair for years and they consistently advertise products with accurate descriptions and pictures. I recently bought a Toiletthat didn't match the web description; Wayfair imediately provided a shipping label and the shipping cost for the return was minimal. Many places charge so much to return a Toilet that in the past I kept the item instead of returning it.
The Toto Eco Drake® Transitional Two-Piece Elongated 1.28 GPF Toilet With Toilet Seat, Wax Ring and Toilet Mounting Bolts is good choice for you Congratulations If you can buy furniture at low price. I hope you enjoy your shopping on my website. I've only had one hiccup when shopping Wayfair, but that's expected as things can't run smoothly all the time. The home furnishings I've bought in the past have all been of great quality. Great prices and super-fast shipping! Dealing with customer service reps can be frustrating sometimes, but I've worked in customer service before so I know it's not an easy task all the time.
Seat Included: No Maximum Gallons Per Flush: 1.6gallons Seat Height - Top to Bottom: 15'' Rough In Size: 12'' I've finally ordered a Toilet on Wayfair a while ago and it is better than my old Toilet I threw out! My kids love it and some nights I love it! I've shopped there for years! It's my go to online shopping for anything they have! Great sales too!
Every single time I've dealt with Wayfair, I've had an outstanding experience. And, they are dealing with a Karen. Seriously, they are nice, accommodating and do everything in their power to make sure you are happy. They have earned a lifelong customer because of their outstanding customer service each and every time. Thank you Wayfair for being a step above the rest! After reading the bad reviews, I got pretty nervous about calling to request a replacement part that had come damaged. Despite a little bit of a wait, customer service was super quick and friendly and got a replacement part shipped out in the next two days. The Toilet was fairly low quality, but I paid a low price, so I can't really complain about that. Looks fine, just cheap materials. I'm sure the more expensive Toilet are nicer. Anyway, thought it was worth leaving a good review about customer service since it seems they might be stepping it up!
Please accept my congratulations. Well, I'm happy to advise you to buy this product. I need to help you find your desired Toilet at low price. I ordered a Toilet from Wayfair recently and was glad to see that it would be arriving before my upcoming trip. I found out late in the process that the delivery would be delayed and was freaking out! So by being int ouch with the customer service dept. I was eventually put on the line with J. He is a delivery specialist, and he saved the day! He not only coordinated it all, but even got it there on a Sunday for me! The set is gorgeous, so the quality of their product is obviously great as well. Thank you J. and the Wayfair team!
Seat Included: No Maximum Gallons Per Flush: 1.6gallons Seat Height - Top to Bottom: 14.5'' Rough In Size: 12'' I initially ordered two barstools but for some reason there was miscommunication between csr/dispatching department and the warehouse (I assume). Long story short, they end up shipping the other one and gifting me a free one for my inconvenience! Like basically a $150 gift! My bad day turned into a blessing! Thanks Wayfair
I ordered a Toilet from Wayfair and another Toilet from another company last month, the couch came within 2 weeks, the Toilet, still hasn't arrived. I want to thank Wayfair for fulfilling their end of the sale. Service was great, shipping was fast, and delivered with care. I only wish they had the other Toilet as I'm quite sure I'd be enjoying that as well right now. I at 1st felt Wayfair prices were a bit higher than other retailers, but I'm at the point I'd rather pay the extra just to rest assured that I will receive my order. I will be a returning customer, and want to thank you for the positive experience shopping at Wayfair. You earned my trust and we'll worth every time. This online shop has amazing service. I have used them several times. My last order had an item that was damaged. They took care of me, no argument no hassle just replaced the order. Even had a follow up call to make sure everything was received in good condition and if I needed any additional assistance... they get how to take care of customers!
Great Congratulation. If you think to find Toto Eco Drake® Transitional Two-Piece Elongated 1.28 GPF Toilet With Toilet Seat, Wax Ring and Toilet Mounting Bolts for your family 's birthday. I wish you happy for your shopping. I needed furniture for my new apartment, so I ordered two Toilet for my house, as well as a bed and mattress for my bedroom. I also ordered two sets of dishes, cloth napkins, and placemats for the kitchen. I have nothing but glowing remarks for Wayfair. Quality of everything is AMAZING, and it was all delivered on time--some even earlier than expected! I highly recommend their products and appreciate the awesome customer service!