I have been ordering from Wayfair for years and they consistently advertise products with accurate descriptions and pictures. I recently bought a Medicine Cabinetthat didn't match the web description; Wayfair imediately provided a shipping label and the shipping cost for the return was minimal. Many places charge so much to return a Medicine Cabinet that in the past I kept the item instead of returning it. I have ordered multiple items thru Wayfair and have had great service and the products were as advertised. In fact, a neighbor asked for advice on using Wayfair on my neighborhood website and got 16 positive comments from different people about how good each of their experiences were. I personally had an item delivered damaged, and Wayfair sent another one immediately with no questions.
I almost went with a more expensive brand and I'm glad I did not. I love this Orren Ellis Twitty Recessed Frameless Medicine Cabinet with 4 Adjustable Shelves! It is the perfect color. Although my shipment took longer to arrive than I expected it was completely worth the wait. I try, whenever possible, to buy local, pay cash and support my community with my transactions. When I do go online, I want something of quality and I need it fast. I have Wayfair as my first stop for furnishings for the home. The reviews are helpful, the quality tends to be high overall, and the customer service is very good. I hold their feet to the fire when I am unhappy, and they respond. I think our on-line businesses are as good as we demand they be, and I think Wayfair does a great job.
Mount Type: Surface mount; Recessed Overall: 26'' H x 30'' W x 5'' D Overall Product Weight: 37.44lb. Mirrored Interior: Yes Number of Shelves: 2 Well I had not bought one thing online in my life and heard about Wayfair. I was moving for the first time in 24 years and decided out with the old and in with the new. I refurnished every room in the house via wayfair over a period of 4-5 months. Oh yes there were some bumps in the road with damages and either waiting for full replacements or repair parts, this is where the bumps came in. The customer service reps were first class in making things right and always told me donate the current item I had rather than me pay for return shipping etc.which was always gratefully received I might add.
After reading the bad reviews, I got pretty nervous about calling to request a replacement part that had come damaged. Despite a little bit of a wait, customer service was super quick and friendly and got a replacement part shipped out in the next two days. The Medicine Cabinet was fairly low quality, but I paid a low price, so I can't really complain about that. Looks fine, just cheap materials. I'm sure the more expensive Medicine Cabinet are nicer. Anyway, thought it was worth leaving a good review about customer service since it seems they might be stepping it up! I am so surprised by any bad reviews of Wayfair! I have ordered a large amount of products from them in the past 6 months because we are renovating our house. Everything from dressers to vanities to medicine cabinets to side tables to draperies and even 2 bed frames. Everything - everything, has been delivered in a timely fashion and has been of the highest quality! If I need to return or exchange something customer service was extremely helpful! I love Wayfair!
This is the best thing I've ever used! I bought it during the anniversary sale and plan to buy another. I've used it every day since it came. Everyone must own one! Shipping was FaST as well. Arrived in 2 days with regular shipping. I was quite surprised with the low ratings. However, this was my first purchase buying Medicine Cabinet. The site was easy to search for what I needed and provided much information on the Medicine Cabinet. I loved how I was able to order Medicine Cabinet before placing my orderand it didn't take long to receive. I plan to order from site again since my credit card has offer rewards.
Mount Type: Surface mount; Recessed Overall: 26'' H x 30'' W x 5'' D Overall Product Weight: 37.52lb. Mirrored Interior: Yes Number of Shelves: 4 I spoke to a very understanding and sweet customer services who both helped resolve my returns during the pandemic. They were both helpful and resolved my issues. The wait to speak to them was very long but since everyone is working remotely it was understandable. Worth the wait. Ordered from Wayfair and will continue to do so. Recommend them to anyone.
This online shop has amazing service. I have used them several times. My last order had an item that was damaged. They took care of me, no argument no hassle just replaced the order. Even had a follow up call to make sure everything was received in good condition and if I needed any additional assistance... they get how to take care of customers! Recently purchased some Medicine Cabinet. The Medicine Cabinet shipped extremely quickly and were at my door in 10 days. The Medicine Cabinet quality was generally good with some screw holes slightly off, but was still able to use the original hardware and everything went together and is very solid. I'm an engineer by trade and a hobby carpenter, but I decided to go store bought for this need and don't regret it. Have received a lot of compliments.
These Medicine Cabinet is simply the most perfect gift you can get for one and only in your life. Perfect gift for any lady. My husband bought this for me as a New Year present. I love color and quality. It is well and receives many compliments. I have purchased many items from Wayfair.The merchandise is high quality and if you do have any problems with an order they always make it right. I received an item damaged. I called, they replaced it for free and got it on my front step within a couple of days! Very happy!